TIYlab collects only the data needed to operate, secure, support and lawfully provide the service.
Telegram identifiers, contact email, service configuration, Hosted/Self-Hosted mode, selected DEX and technical data. In Hosted mode, the dedicated Agent secret is encrypted and restricted to execution services. In Self-Hosted mode, that secret remains exclusively on the customer VPS and is never collected by the Control Plane. TIYlab never asks for a seed phrase or master private key.
The Control Plane receives only what operations require: version, health, signed heartbeats, reconciliation status, command results and non-secret configuration. Events are pseudonymized and must never contain a seed, private key, Agent secret, token, unnecessary full wallet address or banking data.
These data are used to provide and secure the service, take requested pre-contractual steps, review Pilot applications, support users, prevent abuse and meet applicable obligations. Depending on the purpose, processing relies on service or pre-contractual performance, legitimate security interests and legal duties. Access is limited to necessary services and authorized administrators.
The site uses internal measurement subject to your choice, without advertising cookies or cross-site tracking. Your preference is stored in this browser.
When you open a referral link, its code may be stored in this browser for 30 days so it can be carried into a possible first purchase. This storage does not change your price, enables no cross-site tracking, and is deleted after a confirmed payment or when it expires.
Declined or withdrawn applications are deleted or anonymized no later than 12 months after closure unless legally required. Accepted applications and Pilot data are retained during the program and afterwards only as needed for support and applicable obligations. Access controls, encryption and limited logging protect the data.
TIYlab does not sell your data or use a Pilot application for undisclosed marketing. Administrative notes must never contain secrets or unnecessary sensitive data.
You may request access, correction or deletion of your data through /support in @TIYlabBot or support@tiylab.com, subject to legal retention duties.
For full contractual details, review the applicable Terms.