Terms of Service
Version 3.12 — October 2026
Article 1 — Identification of the parties
These general terms are concluded between: The SELLER: TIYlab SIRET: 789 139 995 00029 3 Avenue des Buissières 38360 Sassenage France Contact: - Email: support@tiylab.com - Telegram: /support command in the Telegram bot (t.me/TIYlabBot) - X (Twitter): @TIYlab_btc — https://x.com/TIYlab_btc - Website: https://tiylab.com And the CLIENT, whose identity is provided during registration to the service. The SELLER and the CLIENT are referred to individually as "Party" and collectively as "Parties".
Article 2 — Purpose
These general terms govern access to and use of the TIYlab service, a software platform for algorithmic trading strategy management and automation on crypto-assets. The service is accessible through a private Telegram bot.
Article 3 — Nature of the service
The service is DEX-only software composed of three complementary trading bots: Macro, DCA and Adaptive Shield. The initial allocation remains fixed at 60% / 10% / 30% of declared capital; each bot then compounds its own settled net results. Macro lending is not offered on Hyperliquid or Aster: idle cash remains in the customer's DEX account. Two distinct commercial products provide the same logical Runtime: Hosted, run on TIYlab-managed infrastructure, and Self-Hosted, run on a VPS supplied and administered by the customer. Announced strategies and features remain the same, but rights and pricing differ. The service is not custody, discretionary management or personalized investment advice. Funds remain in the customer's DEX account and TIYlab has no external withdrawal right.
Article 4 — Access conditions
The customer confirms legal capacity, lawful use, security of the DEX account, wallet, Telegram and, for Self-Hosted, VPS, understanding of automated-trading risks, and at least 2,000 USDT on Aster or 2,000 USDC on Hyperliquid (3,000 recommended). The seller may refuse or suspend access in case of abusive, fraudulent, non-compliant or operationally unsafe use.
Article 5 — Supported venues
The new Live product supports two DEX venues: Hyperliquid and Aster. No new CEX journey is offered. One customer uses one DEX and one executing Runtime at a time. Live access remains conditional on validation of the restricted Agent, permissions, BTC Spot and Perp markets, data, balances, reconciliation and the single-executor fence. If a check fails, activation is refused and no real order is intentionally sent.
Article 6 — License and onboarding
Hosted is available monthly, prepaid for 6 months or prepaid for 12 months. Self-Hosted uses a separate personal, non-transferable license purchased once and permanent for the major generation stated at purchase. It does not automatically include future major generations. Onboarding includes the license key, language, acceptance of Terms, Hyperliquid or Aster, capital, the execution mode matching the purchased entitlement and approval of a restricted DEX Agent from the non-custodial wallet. In Self-Hosted mode, the VPS and provider charges are contracted and paid separately by the customer.
Article 6 bis — Free simulated trial
The trial simulates all three bots with at least 2,000 virtual USDT/USDC and places no real order. It creates no payment, subscription or invoice. The trial starts without a wallet or account access. Optional verification uses only a public DEX address and public data, with no signature, Agent or trading right. The simple simulation has no automatic end date and continues if the advanced level offered every 14 days is declined. Going Live requires a separate payment, Live license, Hosted or Self-Hosted choice and a new restricted DEX Agent. Simulated state is never used to initialize Live.
Article 7 — Selected Pilot Program
TIYlab may select up to five (5) users to receive twelve (12) months of free Live access in exchange for regular honest feedback about their experience. Selection is manual and discretionary. The twelve-month term begins only after Live activation actually succeeds. No payment, automatic charge or invoice is created for this access. The program uses real capital and executes real orders. All normal Live security, eligibility and configuration requirements continue to apply. Feedback may be positive or negative; no favorable or public testimonial is required.
Article 8 — Price and payment
Hosted costs $4 per month as a recurring subscription, $19 for six prepaid months or $29 for twelve prepaid months. Self-Hosted costs $149 as a one-time payment for a permanent license limited to the purchased major generation. The VPS, its administration and provider fees remain separate and are paid by the customer. A future major generation may require a separate license; compatible fixes and updates within the purchased generation remain available under the announced support lifecycle. Card payments are processed by Stripe. Prepaid and Self-Hosted offers may also be paid in USDC on the networks presented at checkout. The Self-Hosted license does not renew automatically and is excluded from the referral program. Withdrawal and refund rights remain governed by applicable law and these Terms.
Article 9 — Right of withdrawal
Where a consumer client concludes a paid distance contract with the seller, they are in principle entitled to a legal fourteen (14) day withdrawal period, in accordance with applicable consumer law. For the recurring monthly subscription, this period attaches to the conclusion of the subscription contract, namely the first payment. It does not renew with each subsequent automatic monthly charge executing the contract so concluded. After payment, if the client expressly requests immediate performance of the paid service before the withdrawal period expires, in particular by using the /activate command or otherwise requesting activation of the service, the client acknowledges that they: - request immediate performance of the service, - understand that the right of withdrawal may be limited or excluded to the extent permitted by mandatory rules applicable to digital content and digital services. Any withdrawal request will be processed in accordance with the law applicable on the date of subscription. These provisions are without prejudice to the commercial guarantee specific to the recurring monthly subscription, set out in Article 24.
Article 10 — DEX authorization and security
Article 10 — DEX authorization and security Live uses a dedicated DEX Agent approved from the customer's non-custodial wallet, never a seed phrase or master private key. The Agent must be limited to Spot and Perp trading and have no external withdrawal access. In Hosted mode, the dedicated execution secret is encrypted on TIYlab infrastructure. In Self-Hosted mode, it remains only on the customer VPS and is never sent to the Control Plane, Telegram or website. The customer remains responsible for wallet security, review and revocation, and for server security in Self-Hosted mode.
Article 10 bis — DEX connections and Agents
The free DEX simulation requires no wallet, signature or Agent. Optional verification uses only the public account address and public data. After payment and acceptance of this version, the client may sign from the master wallet an authorization for a dedicated TIYlab Agent. TIYlab never asks for, receives or stores the master-wallet seed phrase or private key. Hyperliquid uses a separate Agent without external withdrawal or transfer capability. The Aster Agent is restricted to canSpotTrade=true, canPerpTrade=true and canWithdraw=false, the TIYlab IP whitelist and an expiry date. Any Aster transfer is restricted to internal collateral movement within the same account; no external transfer is exposed. The client funds and withdraws from the account independently, revokes the Agent independently and remains responsible for wallet security. Every reconnection creates a new Agent. Expiry, revocation or dangerous permissions cause the service to pause when detected.
Article 11 — Client obligations
The customer provides accurate information, follows instructions, secures Telegram, wallet, DEX account and Self-Hosted VPS, never provides a seed or master private key, and does not bypass safeguards. The customer must not trade manually on the TIYlab-operated account. In Self-Hosted mode, the customer maintains supported Ubuntu, applies signed releases, protects backups and monitors health, and remains responsible for VPS availability and provider.
Article 12 — Suspension, interruption and reactivation
Hosted may be suspended for non-payment or expiry, as well as for security risk, abuse, maintenance or technical/regulatory constraints. A valid permanent Self-Hosted license does not expire because a separate Hosted subscription ends and is not suspended by that Hosted billing event. Self-Hosted execution may still be blocked for a documented operational or security reason: invalid license or generation, release-integrity failure, missing heartbeat, executor conflict, revoked Agent or triggered safeguard. Agent revocation or an offline Runtime does not automatically close existing positions.
Article 13 — Trading risks
The customer acknowledges partial or total loss risks from crypto assets, Spot and derivatives: market, volatility, liquidity, funding, liquidation, slippage, latency, oracle, stablecoin, smart contract, bridge, wallet, API, protocol, network and cybersecurity. Non-custodial access, disabled external withdrawals and Self-Hosting narrow some access risks but remove none of these risks. Neither Hosted nor Self-Hosted implies a performance guarantee.
Article 13 bis — DEX-specific risks
DEX connections add smart-contract, protocol, oracle, liquidity, funding, liquidation, stablecoin, bridge or custodian, chain-congestion, validator, API outage or change, protocol-upgrade and jurisdictional-access risks. UBTC is the Bitcoin spot asset used on Hyperliquid and depends in part on its Unit mechanism; TIYlab does not manage that bridge. Aster may change its permission model or require prior funding of the master wallet. Continued DEX availability is not guaranteed.
Article 14 — No promise of performance
The seller does not guarantee: - any level of return, - any minimum performance, - any absence of loss, - any stability of results. Past performance, simulations, backtests, simulated-trial or paper-trading results never guarantee future performance. Backtest results are published for informational purposes with the methodology used (fees, slippage, period). They do not constitute a promise of future returns under any circumstances.
Article 15 — Availability, maintenance and incidents
The service may be interrupted or suspended, including for: - scheduled maintenance, - technical incidents, - infrastructure problems, - third-party platform failures, - security incidents, - regulatory developments. The seller may activate a maintenance mode temporarily blocking certain actions, including service activation.
Article 16 — Support
Support is provided through the following channels: - /support command in the Telegram bot (t.me/TIYlabBot), - email: support@tiylab.com, - X (Twitter): @TIYlab_btc — https://x.com/TIYlab_btc. The seller endeavors to respond within a reasonable time, without guaranteeing any specific response time.
Article 17 — Liability
The seller has a general best-efforts obligation. It guarantees neither returns nor uninterrupted availability of a DEX, wallet, network, Telegram or third-party host. In Self-Hosted mode, the customer is responsible for VPS administration, access, backups, availability and cost. TIYlab remains responsible for supplying announced releases and features within contractual limits. Unless mandatory law provides otherwise, the limitation of liability in these Terms remains applicable.
Article 18 — Intellectual property
The seller remains the owner of the entirety of the service, including the source code, algorithms, trading strategy, technical architecture, documentation and all elements that compose it. The contract does not transfer any intellectual property rights to the client. The client only benefits from a personal, non-exclusive, non-transferable and revocable license of use, for the duration of their access to the service. The client is prohibited from: - copying, reproducing, modifying, adapting or decompiling all or part of the service, - attempting to access the source code or proprietary logic of the service, - distributing, reselling, sublicensing or making the service available to third parties, - using the service for reverse engineering purposes or for the development of a competing service. Any violation of this article constitutes grounds for immediate suspension or termination of the service, without prejudice to damages that the seller reserves the right to claim.
Article 19 — Personal data
The seller processes data necessary for the service: email, Telegram identifiers, non-secret configuration, Hosted/Self-Hosted mode, selected DEX, declared capital, history, equity, technical logs, pseudonymized journey events and support. In Hosted mode, the dedicated Agent secret is encrypted and restricted to execution services. In Self-Hosted mode, that secret remains local to the VPS and is not collected by the Control Plane. Events must never contain a seed, private key, Agent secret, token, unnecessary full wallet address or banking data. Internal audience measurement remains free of advertising cookies and cross-site tracking. Retention, rights and contact routes stated in these Terms remain applicable. Detailed legal qualification of new telemetry must be reviewed if its scope changes.
Article 19 quater — DEX connection data
In Hosted mode, TIYlab may process the public account address, public Agent address, encrypted dedicated-Agent secret, permissions and metadata needed for security, execution and reconciliation. TIYlab neither requests nor stores the wallet seed phrase or master private key. Following final disconnection or revocation, the Hosted Agent secret is cryptographically destroyed within 90 days at the latest, subject to non-secret records and logs retained for legal or technical reasons. In Self-Hosted mode, the Agent secret remains exclusively on the customer VPS and is never collected by the Control Plane. Only non-secret data required for health, security, reconciliation status and the single-executor fence are transmitted.
Article 19 bis — Conversational support
When the client uses conversational support, their question may be sent to OpenAI together with the language and venue name in order to generate a response. No equity amount, API key, secret, wallet address or Telegram identifier is sent to the model. Support interactions are retained for no more than ninety (90) days after their latest activity and then automatically deleted, unless longer retention is necessary for a dispute or legal obligation.
Article 19 ter — Legal bases
Processing required for service delivery, support and billing relies on contract performance. Processing strictly necessary for security and abuse prevention relies on the seller's legitimate interests. Optional audience measurement relies on the visitor's prior consent, which may be refused or withdrawn at any time from the banner or this page.
Article 20 — Governing language
These terms exist in French and English. In case of inconsistency or divergence of interpretation, the French version shall prevail.
Article 21 — Consumer mediation
In the event of a dispute not resolved after a prior complaint to the seller, the consumer client may use a consumer mediator free of charge. The contact details of the consumer mediator to which the seller belongs are available upon request through the /support command or at support@tiylab.com. The client may also consult the list of mediators referenced by the CECMC on the website of the French Ministry of the Economy.
Article 22 — Governing law and disputes
These terms are governed by French law, subject to any mandatory protective rules applicable to the consumer. In case of dispute, the parties shall first seek an amicable resolution. Failing amicable resolution, the dispute may be brought before the competent courts according to the applicable legal rules.
Article 23 — Modification of the terms
The seller may modify these terms at any time. The new version becomes applicable from the time it is published in the service or communicated to the client. The seller requires renewed reading and renewed acceptance before continued use of the service. Any price change applicable to an ongoing recurring monthly subscription is subject to prior notice to the client. The client then has the right to cancel their subscription free of charge before the new price takes effect. Failing cancellation within this period, the new price applies from the next billing date.
Article 24 — Commercial guarantee — first month of the monthly subscription
The seller offers customers subscribing to the recurring monthly plan a specific first-month money-back guarantee. During the first thirty (30) days after the monthly subscription is concluded, the customer may cancel it and request a full refund of the first month without justification. This guarantee applies exclusively to the customer's first monthly subscription and only once. It does not apply to prepaid Hosted licenses or to the one-time Self-Hosted license. It supplements, and does not limit, the withdrawal right in Article 9. Requests are sent through /support or support@tiylab.com, and refunds use the original payment method within a reasonable time.
Article 25 — Acceptance
Acceptance of these terms takes place after reading the document, explicit confirmation and validation through the commands provided for that purpose. Continued use of the service after acceptance constitutes the client's commitment to comply with these terms.